Business Acumen & Performance

• Do you understand how your daily responsibilities contribute to your organisation's objectives?
• Can you explain the difference between revenue, profit and cash flow?
• Do you understand the key financial or operational indicators relevant to your role?
• Are you aware of the targets and KPIs used to measure your performance?
• Can you identify the reasons when your actual performance falls short of targets?
• Do you understand how errors, delays and rework affect business costs?
• Do you look for ways to reduce waste and use resources more effectively?
• Do you understand what your customers value most about your organisation's products or services?
• Can you identify activities that may lead to lost revenue or unnecessary expenditure?
• Do you take ownership of your responsibilities and the outcomes of your work?
• Can you identify inefficiencies in your team's processes and suggest improvements?
• Do you use performance information and feedback to improve the quality and impact of your work?

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